SENDA
SENDA: Your AI-Powered Business Ecosystem
SENDA is an advanced B2B White-Label Template designed to be the core engine of your business. It combines a robust administrative web console to manage your inventory and customers with an Autonomous Virtual Salesperson on WhatsApp powered by Google GenAI v2.0. With SENDA, you can scale your sales and customer service operations without increasing headcount, running 24/7.
Commercial Overview: How it Works
Intelligent Chat & Human Handoff
A unified inbox allows you to monitor all WhatsApp conversations in real-time while the AI Agent responds instantly. You always remain in control.
- Instant Handoff: If a customer requires special attention, toggle off the AI with one click, take over manually, and turn it back on when finished.
- Payment Verification (Anti-Error Flow): If the customer sends an image (receipt), the system freezes the AI and sends an interactive menu to confirm the exact amount, alerting your team.
Multi-Phone B2B CRM
Manage your catalog and customer base with absolute flexibility using dynamic fields.
- Custom Fields: Create tailored attributes (e.g., Size, Allergies) without writing a single line of code.
- B2B Ready: Bind multiple WhatsApp numbers to a single corporate account to unify orders from different employees.
POS & Subscription Engine
A complete Point of Sale (POS) integrated with inventory, capable of securing recurring sales.
- Automatic Subscriptions: Schedule recurring deliveries and the system will create the order autonomously.
- Marketing Module: Send bulk WhatsApp campaigns using official templates approved by Meta.
Deep Technical Architecture
SENDA runs on a modern, robust, and asynchronous tech stack: Python 3.10+ (FastAPI), PostgreSQL/SQLAlchemy 2.0 database, and an SSR frontend with Jinja2 and Vanilla JS. It features a proprietary Agentic Google GenAI v2.0 module designed under a "Smart Cart Architecture".
Pydantic Hardening
Total hallucination prevention. We rely on strict validation schemas and "Reverse Prompting" to dictate the LLM's behavior at the Database level.
Smart Cart Architecture
Atomic transactions that group order drafts using db.flush(). Native inventory restock in case of cancellations or "Panic Buttons".
Super Admin Telemetry
Global administrative console with real-time terminal log viewer and a dynamic panel to configure AI System Prompts or Guardrails.
